Quality & Training Manager

Dheeraj Srivastava

Dheeraj Srivastava is a results-driven Quality & Training Manager with over 11 years of experience in Revenue Cycle Management (RCM) medical billing, currently serving at Ebotics Global. He is recognized for building high-performing teams, establishing robust quality governance models, and designing scalable, impact-driven training frameworks. Dheeraj brings deep expertise across end-to-end RCM functions, with a proven ability to translate complex payer guidelines, regulatory requirements, and operational workflows into practical, outcome-focused training that consistently improves accuracy, compliance, and operational efficiency.

With a strong emphasis on first-pass yield, denial reduction, audit readiness, and revenue optimization, Dheeraj leads quality and training initiatives that strategically align people, process, and performance. At Ebotics Global, he partners closely with operations, compliance, and leadership teams to drive measurable business outcomes while cultivating a culture of continuous improvement, accountability, and ownership. Passionate about developing confident, quality-conscious professionals, he enables organizations to achieve predictable performance and sustainable growth.

“When people are trained with clarity and purpose, quality becomes consistent and performance becomes predictable.” — Dheeraj, Quality & Training Manager

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